Refund policy
Last updated: October 25, 2026
Everything MNRTMO sells is a digital download. Here is how refunds work.
Plugins: 30-day money-back guarantee
This covers FXLab, LyricFX, Trackify and FXVault. If a plugin isn't for you, email us within 30 days of your order and we refund it. When we refund a plugin, we turn off its license key.
Packs, bundles and The Vault
Packs are digital files. Once you have downloaded them they are yours and can't be returned, so there is no standard refund on packs, bundles or The Vault.
If something is wrong with your order, email us within 30 days. A real person reads every email, and we will work out a fair solution for your situation.
Customers in the EU and the UK
The law gives you 14 days to cancel most online orders. For digital downloads, this right ends once the download starts, if you agreed to get the files right away and accepted that you lose the right to cancel. The money-back guarantee on plugins above still applies.
How to ask
Email contactmnrtmo@gmail.com with your order number. A reply usually takes 1 to 3 hours.
An approved refund goes back to the payment method you used. Your bank can take a few days to show it.
Contact
MNRTMO CORP LLC, 254 Chapman Rd, Ste 208 #24177, Newark, DE 19702, United States. Email: contactmnrtmo@gmail.com