REFUND POLICY
Simple, and fair.
Everything we sell is digital and delivered instantly, so refunds depend on what you bought.
PLUGINS
FXLab, LyricFX and our other plugins
Not what you hoped for? Full refund within 30 days.
Or, if you’d rather keep shopping with us, we’ll swap it for another product or make it right another way. Your call.
Talk to us first. Most problems get fixed in one message. If you're still not happy after that, I'll refund you myself.
It's also the fastest way to get your money back. We process refunds within 2–3 business days. A dispute through your bank or card company can take weeks, sometimes months.
- Full refund, or a swap for another product
- Stuck on install? Message us first, most issues are fixed within a day
PACKS
Preset packs, overlays, templates and bundles
No refunds on downloadable files.
You keep these files the moment your order goes through, so we can’t take them back.
- File broken, missing or won’t open? We’ll fix it and send a working copy. And if it still doesn't work for you, we'll come to a fair solution together.
Need a refund or a hand?
Email us your order number and what went wrong. It’s actually me on the other side, and I’ll get back to you fast.
Email us: contactmnrtmo@gmail.comWe typically reply within 1 to 3 hours
Tom