Help
Questions, answered
How do I get my files?
Right after payment you get an email with your download link, and you can download straight away. Can't find it? Check spam, then email us.
What software do I need?
Presets and plugins work in Adobe After Effects and Premiere Pro. Each product page says which one, and some are for one app only.
Title cards open in Premiere Pro, After Effects and Photoshop. Export a card as a PNG and you can use it in any other editor.
Overlays are video files, so they are not tied to those two apps.
How do I install presets?
Two short videos:
After Effects
Premiere Pro
Plugins come with their own installer and guide inside the download.
Can I use them for client work?
Yes. Use them in personal and commercial projects. Redistribution or resale is not allowed.
Do plugins need a licence key?
Yes. FXLab, LyricFX and Trackify are activated with a personal licence key that arrives by email with your download.
What is "any 3 packs for $77"?
Pick any three packs and you pay $77 for all three instead of buying them one by one. Plugins are separate: they are not included in the build-your-own bundle.
Can I get a refund?
Plugins (FXLab, LyricFX, Trackify, FXVault): yes. 30-day money-back guarantee. Email us within 30 days of your order and we refund it.
Packs and bundles: these are digital files that are yours the moment you download them and can't be returned, so we can't offer a standard refund on them. If something isn't right, email us within 30 days of your order and tell us what happened. A real person reads it, and we'll work out a fair solution for your situation.
Is it a subscription?
No. Everything on the store is a one-time payment.